FAQ
Can I have a refund?
Sure. We have a 30 day money back guarantee. Just shoot us an email using the contact info shown on this page here.. https://www.creativeshrimp.com/contact and we'll sort that for you, no questions asked! :)
Our main email is: contact (at) creativeshrimp (dot) com
Should I use any video player in particular?
If not streaming the content via Teachable then please know that everything has been tested using VLC, so while everything should play fine on all players, if in doubt give this awesome free player a try....
https://www.videolan.org/vlc/index.html
How to give the product as a gift?
Currently this isn't very easy to do via Teachable, if this changes we'll update this FAQ with details.
Is the course 2.8 ready?
Absolutely. 2.83 is the recommended version.
Do videos have subtitles?
Yes, all videos have subtitles (English), manually edited.
I have a question, how can I contact you guys?
Each video has a comment section, but if you'd like to contact us directly please try these additional options to connect...
Jeannot’s email: [email protected]
Jeannot’s Twitter: https://twitter.com/JeannotLandry
Jeannot’s YouTube: https://www.youtube.com/channel/UCNu7ZfOAaD-ZuvfMoy4Qh6w/featured
More from Jeannot: https://blendermarket.com/creators/blenderpirate
Gleb & Aidy's email: http://www.creativeshrimp.com/contact
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